igus go Above and Beyond

Here at igus, the customer really is at the centre of our operations which is why we strive to go above and beyond what is expected to meet their exact requirements.

Analyzation of new methods of packaging in the UK subsidiary along with the recycling of materials, has led to quick turn-around, dispatching times and increased environmental friendliness. The customer is therefore secure in the knowledge that their order will be with them in a very short lead-time.

A dedicated readychain® assembly area, where energy chains are fully harnessed as complete systems for customers (and configured with all requisite cables and connectors), means a system can be supplied; ready-made to customer specifications and fully tested complete with an igus® guarantee. Elements including overall costs and time, are reduced for the customer along with the number of suppliers the customer has to deal with.

igus® employ a highly trained workforce of skilled electricians within this department ensuring the upmost standard of work is achieved. The installation team have a designated workshop area, where highly trained qualified personnel install these complete systems on site.

It was only last week that our reliable Warehouse Coordinator, stayed on-site past midnight especially to complete an emergency chain build order and delivery for one of our customers.

 

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