Editor Matthew Aldridge writes:
Information on the delivery situation
So far, we have not had any problems | Daily updated information page available online
igus® is actively monitoring the evolving situation regarding the outbreak of Covid-19 (coronavirus), we have already implemented relevant countermeasures including:
Protecting the wellbeing of all employees and their families as our primary focus.
Considering the potential social impact by supporting the prevention and/or containment of the situation.
Making every effort to continuously provide the services and products required by our customers.
Providing support and assistance to maintain business relationships.
Homeworking where feasible.
We are actively putting in place business continuity plans to mitigate any potential negative impact that may be caused by the spread of Covid-19 to igus® personnel or on-site igus® employees working at customer locations. igus® has invested heavily in creating a resilient and flexible infrastructure to support our ability to adapt to different working circumstances and we will make every effort to continue to deliver excellent service levels to our customers as the situation evolves.
At present, deliveries to customers continue as usual. Production in our manufacturing plant in Cologne is running, and the UK Northampton facility is open as always, anything in stock is shipped in 24 hours. All the igus® sales team are available for a “virtual visit”, see below for details. You can keep updated by clicking this link.
But we also know that the situation can change from hour to hour. We will actively inform you if any serious changes in the current delivery situation occur.
In these uncertain times please be assured that igus is here, ready to serve you, and keep your business running. Let me know if I can do anything to help.
Personal support even when we are not allowed to be onsite…
… easy digital consultation
With our digital communication channels, we ensure that you have us close at hand: via smartphone, desktop sharing or chat – the igus® specialists can be contacted anywhere. Of course, you can also get in touch with us conventionally by phone or e-mail.
Your personal cost reducer and technology improver on site
All dry-tech® and e-chain® enquiries welcome