The chainflex guarantee club- Making moving energy safe

Introducing the chainflex Guarantee Club, where cables supplied by igus for continuously moving

applications, come with a service-life guarantee.

The guarantee club is open to all chainflex customers including machine builders, equipment

manufacturers and maintenance accounts.  You can receive a chainflex Cable Guarantee at one of

three levels: Orange, Silver or Gold, based on annual turnover.  The guarantee is defined time or the

number of double strokes the machine performs; whichever is reached first. The guarantee covers

free of charge replacement of cables.


The three status levels of club membership are as follows:

  • Orange status; the guarantee covers 18 months or 5 million double strokes with the option of

labelling the machine with a guarantee sticker.

  • Silver status: the guarantee covers 24 months or 7.5 million double strokes with a full staff

training programme for your employees on site, carried out by an igus sales engineer.  The training

covers handling and installation of cables, cost reduction and e-chain system optimisation.

  • Gold status covers 36 months or 10 million double strokes with the certification and training

undertaken by the product manager who also provides application specific support.  A complementary

one day seminar on cable technology is also included in the gold package.

igus chainflex product manager, James Harrison, tells us why igus are so confident in the durability of

the cables:

  • igus conducts extensive research and product development as well as live tests within our purpose

built 1,750m2 test lab.

  • Two billion double strokes are conducted annually in the test lab for research and development and

qualification of cables.

  • We undertake 10% batch testing of all cable production and carry out in excess of 100 million double

strokes in energy chains in pursuit of this.

  • The use of a climatic test chamber enables us to safely qualify cables from -40°C to +100°C.
  • Extensive training and product seminars from igus chainflex specialists on your site, provides you with

knowledge on how to achieve the optimum output from igus products as well as developing current employee skill

bases and information on industry innovations.

“Extensive test data of our chainflex cables, fills me with confidence that we can provide a superior cable and guarantee to match with promises that go beyond the norm.” Enthused James Harrison. “We cannot wait to build a real community for the chainflex Guarantee Club.”

Take a look at an example of a complete application test report for yourself here.

For more information, visit the dedicated section on the igus website:

Or alternatively contact James Harrison:


Phone: 07971468439


igus’ Easter Newsletter

Matthew Aldridge talks 3-D printing in this months Easter Newsletter:

You will, I hope, know that we welcome enquiries for all moving parts on a machine, if it slides or guides, then talk to us, I am sure we can help.  Sometimes this wide sweeping promise can lead to strange conversations. One which sticks in my mind is a well spoken gentleman who recently called me asking if we only produced round plain bearings, as he would like a part which was not round. I explained how our production system worked, and that we could produce more or less whatever he wanted, he then asked for a price. He could not give precise dimensions, so I offered to email a sketch where he could fill in the dimensions required. I received a reply asking for a new sketch which was “less of an oval, more of an elongated circle”!  In the end, we arrived at the right part, but if this conversation happened today, I would have two extra alternatives to offer, the new igus tribo-tape and the igus 3-D print material, for details on these and other new products read the article below!

Click here for full access to the newsletter content:


Video of the Week – e-spool all-in-one

Power, data, air and media all in one system

Carefully designed to guide multiple cables within confined spaces, e-spool, from e-chain expert igus, is an ingenious alternative to the classic cable drum, accommodating power, data, air and media together in one system.

Rigorously tested, both in the field and in the igus test laboratories, e-spool offers a reliable and durable guiding solution allowing movements in any direction, hence is suitable for a number of fields of application: process cranes, mobile crane trucks, sorting plants or stage applications.

e-spool uniquely combines two different energy supply systems – a standard energy chain guided by one roller, with an integrated retaining spring, that provides the correct length and tension of the energy supply system, and an igus twisterband that performs rotational movements.

To see e-spool in action in igus’ test laboratories, please watch this video:

Video of the Week – e-spool all-in-one

For more information on igus products and to request free product samples, please contact igus on 01604 677240. For regular updates, follow us on, watch our videos at or connect with us at

iglidur commences the Korean side of the world wide tour

For more information on igus parts in the iglidur car, see here:

iglidur has already covered in total more than 10.000km on not only conventional but also dirt roads, passing numerous landmarks and sites such as the Indian desert, seashores and stunning mountains. Of course, our bearings are still in a perfect shape. They are used to run much longer.
iglidur is now embarking on the Korean side of the tour where we are to cover a minimum of 2000km more.

Spring is evidently on the way with trees starting to bloom and blossom, although it is still unmistakably cold.

We left from our branch in Incheon the day after I had arrived and headed towards Asan. With me now becoming accustomed to Chinese dimensions, I would say that Asan with its 290000 citizens is a nice and small village.

We have customers everywhere in the world. Thus, also in the small town of Asan. There we visited the company Leepack Co., Ltd. Leepack is the leading Korean company for intermittent rotary packaging systems. Their product portfolio ranges from filling units and vacuum packer to rotary fill and seal machines.
As their machines are dealing with groceries, they need products that are in particular corrosion free. igus® products not only offer this, yet moreover have other advantages. Mr. Lee Sangkun, vice president of Leepack, is extremely pleased with the service and products provided by igus®, relying upon the company for numerous years.

Having dinner in Asan also gave me the chance to enjoy a real Korean barbecue and I thoroughly enjoyed it. A grill in the centre of the table surrounded by meats, fish and vegetables really made me get a sense of the culture and way of life.

One of my new favourite dishes is kimchi. Kimchi is a traditional Korean side dish that in its basic form is cabbage soaked in a salty brine, accompanied by anything such as meat.

It is a new experience for me that iglidur® is ready for driving when I arrive. This time everything went really without any problems. No sitting for two days in the customs office like in previous times and no struggle to get a driving permission.

I expect everything to continue as smooth as it has begun. igus® korea set up a shaman ceremony for the car. Thus, we are protected against any kind of bad luck.

To protect iglidur® on tour we prayed to several gods in both heaven and earth. Actually, to all gods that are controlling life on earth. To gain divine support we had to hold a ceremony that is called “Gosa”. A typical “Gosa” ceremony consists of a memorial address by the ceremonial master, in form of country manager Ernie Kim, and a special table.

The table is laid out with various foods, such as fruits, dried fish, rice, and most importantly, a pig’s head. The pig head represents money and fertility. This idea originates from that pigs can breed up to 15 at a time and a Korean word that comes originally from China. The word “Don” means in Korean both pig and money.

To gain support of the gods, it is tradition to place money in the ears and the mouth of the pigs head.

After this, you then kneel down and bow to the pigs head to show your respect and wish for good fortune.

When the ritual is over, everyone eats and drinks together (also the pig head is part of the meal). The neighbourhood was also invited to join us at the table, again a real cultural and community feel.  After the ceremony a traditional band topped off the program.

Feeling protected, iglidur will commence this side of the tour at the weekend.

For more information on igus parts in the iglidur car, see here:

Robot block party- helping students around the world

Michael Hardy, igus marketing specialist from the US office, gives us an inside view on the latest YES action overseas:

See here for more information on igus’ YES programme in the UK:

This past Saturday, igus participated in the first ever Rhode Island Robot Block Party, a celebration of National Robotics Week. The event, hosted by the Rhode Island School of the Future Humanity Centered Robotics Initiative at Brown University , free and open to the public, ran from 11 – 4 at Brown University’s Pizzitola Sports Center in Providence, and hosted hundreds of guests throughout the day.

igus was just one of the events’ sponsors, which also included National Grid, Yushin America, IEEE-Providence Section, SSERVI-SEEED, Textron, SAIC, Amica, Tech Collective and the Slater Technology Fund.

Many student projects and STEM skills were on display at the event, from elementary students Lego robots to Brown University Robotics Team full-fledged robotic assistants. igus brought several machines to the show to demonstrate our products, and also spent much of our time discussing the YES program with parents, students, and mentors of robotics teams.

As the event got underway, orange igus was seen across the whole show – bags in hands, brains and clips on tables, and stickers on students’ clothes and projects. Hundreds of giveaways were taken throughout the day, including custom orange igus sunglasses.

In addition to students, parents and educators, several notable Rhode Island public officials attended the party, including David Cicciline, Sheldon Whitehouse, Gina Raimondo, and Alan Fung.

The efforts of igus’ staff at the show was proven, as by Saturday evening, less than 2 hours after the event came to a close, requests for YES program donations were already coming
through. For a follow-up from the party, guests who signed up will be sent information on the YES program, including student request forms.

Thank you,

MACH 2014

Thanks to everyone that visited the igus stand this week. Yesterday was especially busy with visitors flocking to see our extended range of products. Customers were keen to find out how our plastic bearings, energy chains and flexible cables can save them money and time, along with increasing the performance of their machines. The team were on hand to answer any queries and provided many application solutions, which were greatly appreciated.

With two more days to go why not visit the team at the NEC on stand 4539, you can qualify for a free case of igus beer, pick up free samples or just simply have a chat and enjoy some refreshments. Whatever the reason you can expect to be welcomed by a friendly face.

Hope to see you there!

Video of the Week – igus micro fizz 10 is even bigger

energy chain guide system enclosed for safe operation

e-chain expert, igus, has developed the micro fizz 10 aluminium guide system to meet the engineers and designer’s need for a larger cable and hose capacity, compared to the existing MF06 and MF08 systems . Thanks to its unique enclosed design, the micro fizz guide system is already proving an ideal solution for a variety of applications, ranging from sliding doors to camera and studio Equipment.

Thanks to the integrated spring element, the polymer energy chain is captive in the guide system whilst still having low friction and maintenance-free properties. Other key features include a low friction carriage and mounting brackets for easy joining and fixing of the system.

To find out more about the micro fizz 10 aluminium guide system, please watch this video:

For more information on igus products and to request free product samples, please contact igus on 01604 677240. For regular updates, follow us on, watch our videos at, connect with us at or visit our blog on

Drylin Technology- Proven Favorable in Special Purpose Machinery


Case study area: Reeling Machine

Take a look at the igus website for more product information and to request free samples:

As the Reeling Machine moves the Product from the Reeling Unit into a Cutting Unit, the customer needed a Grease free solution. igus can provide just that alongside bespoke elements such as locks and extra fittings.


Chris Foot (dry-tech® Sales Manager), goes onto explain the benefits of igus’ Drylin within this application:

1. Maintenance and Lubrication Free, the system is used to fold bed sheets, so having no grease is a massive plus point in terms of cleanliness and overall machine maintenance.

2. Cost Effective, a saving on their other options due to high performance materials that reduce machine downtime.

3. Easy to Assemble to the Machine. Saves time and energy, therefore the customers productivity is effected in a minimum manner.

4. Vibration Dampening.   The machine has numerous moving parts, bearings are not effected by this.

5. Low Friction. Constant movement is required, so the combination of iglidur J and Hard Anodised Aluminium is perfect.

6. Dust resistant.  Plenty of dust in the air, this doesn’t effect the performance of the Bearings.

7. Corrosion Resistant. Humid environment, so no chance of a Polymer Bearings rusting.

The application itself fitted with igus parts.

Contact Chris Foot on:

Telephone: 01604 677240


iglidur reaches Beijing

Finally, we arrived in Beijing, the capital and political centre of China.

For information on igus parts in the automotive industry, visit the designated area on the website here:

Square of heavenly peace

Beijing marks an important step on our trip as from here we are leaving the coastal area to drive through the inland back to Shanghai. We arrived at the hotel late in the evening and woke up early the next day to visit our beloved customers. Most customers are located in the outskirts of Beijing. You cannot compare “outskirts” of Beijing with “outskirts” of, for instance, cologne. Here in Beijing this basically means 1-1,5 hours of driving to get there. One customer, who had the pleasure to welcome both car and truck, is a specialist for medical equipment.

We met Mr.Ma, who is the chief engineer of this company. He wanted to show us one of their x-ray generators.
X-ray is a form of electromagnetic radiation that allows the user to look at the inside of objects. One of their x-ray generators is a mammography system that is used for scanning the breast for cancer.

The doctor has the possibility to adjust the machine so that he can scan the exact part he would like to examine. It is all automatic so that he doesn’t need to do anything by hand anymore. He can choose between three different settings of motion. One of the motion setting is carried out by DryLin® N.

DryLin® is moving the plate, that is reflecting the x-rays, up and down along the y-axis.

Mr. Ma stressed that the plate is moving very smoothly and is making absolutely no noise. As he is working on lowering the noise of his x-ray machine, he intends to use more of our DryLin® products.

Now to Beijing. Well, my first impression was that Beijing is completely different to Shanghai. Granted the city has fewer people than Shanghai, but whether a city has twenty four million inhabitants or fifteen million makes no big difference. Beijing has skyscrapers too, but you never have this “metropolitan feeling” that you get when you walk through the skyscraper-canyons in Shanghai. This is surely also allowed so the streets are very broad. Some even have seven lanes, ON EACH SITE.

Nevertheless, in the rush hour you are moving forward in walking speed. The incredible high number of cars goes hand in hand with extraordinary high pollution. Yesterday, we had a day where you could barely see the car in front of you.

As Beijing lacks this metropolitan “spirit” it offers more historic sights than Shanghai.
A very well known sight in Beijing is the forbidden city. The forbidden city was basically the palace in the Ming Dynasty.

What can you expect at one of the most famous sights in the most crowded country of the world? Of course, a huge crowd.

Still, despite the crowds it is a very pretty area containing huge squares and nice gardens.

We saw India’s landmark, the Taj Mahal. Now we also had the chance to get to know Chinas landmark, the Great Wall. We visited a section of the wall that is not far from Beijing. Afterwards, I must say that this wasn’t the best idea. To repeat my question from above: What can you expect at the most famous sight in the most crowded country? Too many people again.

Nonetheless, it was impressive to know that you are at the biggest sight in the world and that this particular wall had stretched about 8800 km across old China. Nowadays, the largest part of the wall is dispersed and only the maintained parts are in a good shape (by the way, it is a myth that the wall is visible from space. It is too narrow).

Unfortunately, we couldn’t find a better spot for a picture with both car and wall. Still, it is more the historical moment to be with our iglidur® on tour car at the Great Wall of China, that matters.

The next stop we are aiming at is Luoyang, which is about 800km south again.

I will keep you guys up to date,

yours Sacha

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